Topic
SaaS
SaaS as a business model and engineering culture, with attention to the 2003-2010 cohort that wrote the playbook for everyone after.
From the archive
1 postRetrospectives
5 posts-
retrospective · 2026-05-16
AI Agents 2024-2026: The Next Layer After SaaS
Autonomous AI agents 2024-2026: Salesforce Agentforce, Microsoft Copilot Agents, Anthropic Claude Computer Use, AWS Bedrock Agents, and what this changes for the SaaS playbook.
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retrospective · 2026-05-13
AppExchange 2005-2026: Twenty Years of the SaaS Marketplace Salesforce Invented
Salesforce launched AppExchange in 2005, three years before the iOS App Store. Twenty years of the SaaS marketplace pattern: founding, growth, ISV economics, and the 2026 agentic AI shift.
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retrospective · 2026-05-12
The SaaS Pioneers' Playbook 2003-2010: Lessons That Built the Modern Cloud
What 2003-2010 SaaS pioneers (Salesforce, Basecamp/37signals, Box, Dropbox, Workday) figured out that 2026 founders still rebuild from scratch every year.
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retrospective · 2026-05-11
Social Media Monitoring 2008-2026: From the Firehose to Modern Listening Platforms
Eighteen years of social media monitoring: the Twitter Firehose era 2008-2012, Radian6 acquisition by Salesforce, Brandwatch, Sprout Social, and AI-driven sentiment platforms in 2026.
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retrospective · 2026-05-08
Salesforce 2003-2026: From CRM Pioneer to Agentic AI Platform
Twenty-three years of Salesforce ecosystem evolution: AppExchange 2005, Force.com 2007, Slack acquisition, MuleSoft, Einstein, and the 2024-2026 agentic-AI pivot.