Topic
Salesforce
The Salesforce ecosystem from 2003 customer pioneers to today: AppExchange, Force.com, MuleSoft, Slack acquisition, agentic AI on the platform.
From the archive
4 posts-
2008-08-28
About Kingsley
About Kingsley Kingsley Jegan Joseph manages salesforce.com’s online community, Successforce.com. He’s the creator of many wonderful things, including the Salesforce IdeaExchange and the Social Media Firehose .
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2008-08-04
Kingsley 2.0
Using the Social Media Firehose , which I built in order to listen to people talking about salesforce.com , I often happen across conversations that weren’t intended for me.
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2008-07-25
Walking the Line Between Listening and Stalking
Original 2008 essay on the ethics of corporate social media monitoring, written by the Salesforce employee who built the Social Media Firehose. Republished with 2026 context on how the listening-stalking line moved as the tools got better.
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2008-07-23
Lame Platforms or 'Lock In', Pick One
Original July 2008 essay arguing that platform lock-in is the price of innovation, written from inside Salesforce in response to Marc Canter's force.com criticism. Republished with a 2026 retrospective on AppExchange, Slack, and the agentic-AI consolidation of the Salesforce platform.